A summary view that includes all of your customers. Key data include details on both your most recent contact point and on your lifetime experience with each customer.

Details about your interactions with a customer, including dates, earnings and feedback.

A record of all of the interactions you’ve had with a customer, including links to call details.

Page dedicated to managing your customer lists.

Detailed description of a specific call conversation, including duration & earnings.

Click the checkbox next to each customer name to select a customer or set of customers before performing an action. Clicking the checkbox in the column header will fill all the checkboxes. Clicking the checkbox in the column header again will clear all the checkboxes.

A "new" next to a user indicates this customer is new to you in the last 30 days. You'll see "new" until you use the checkbox to compose Mail, move the customer to the Blocked list, or assign the customer to another list.

Displays the customer’s user name. Clicking on a name in this column sends you to the Customer Detail Page for that customer.

This column indicates whether you just missed a call with that customer. Any follow-up -- either Mail or a successful call -- gets rid of the Missed call icon.

This column displays the date that this customer last contacted or attempted to contact you.

This column displays the amount that you earned on your last contact with the customer (if applicable).

This describes the most recent interaction between you and your customers.

This column shows the number of calls you've had with this customer.

This column shows the number of Paid Mails you've had with each customer.

This is the amount of mail and call transactions this customer has generated for you in their lifetime of being your customer. Note: These numbers don't include (1) platform fee or (2) the 43% commission which Keen collects.

This column shows each customer's current status, including customers you've assigned to lists, Blocked (for customers whom you've blocked), and Unassigned (for customers who haven't been assigned to any Customer List).

This button opens a Send Mail page addressed to that customer. If you click the checkbox for more than one customer and then click Send, your Mail will be sent to all those customers. No one will see anyone else's name on this Mail.

This button opens a Send Mail page addressed to that customer, with the offer dropdown engaged. If you click the checkbox for more than one customer and then click Send, your Offer will be sent to all those customers. No one will see anyone else's name on this Offer.

This button puts a customer on your Blocked Customer list. Blocked customers will not be able to call, Ping or send you Mail.

This button puts a customer on your Blocked Customer list. Blocked customers will not be able to call, Ping or send you Mail.

This link returns you to your complete list of customers on My Customers Main View.

This link you to your Customer List management screen, where you can create and define new Customer Lists and manage your current lists.

If a customer has a photo on his or her user page, it will appear at the top of the page beside their user name. Clicking that user name will send you to their user page. Clicking Send Mail will open a Compose Mail page addressed to this customer.

This box contains a breakdown of information specific to your interactions with this customer, including both the days since and the date of your last contact. You'll also see an Alert prompting you to get back in touch with a customer you haven't recently contacted; clicking the Alert link will open a Compose Mail window addressed to that customer.

This pulldown and Update button let you assign a customer to a different Customer List.

This table presents one-line summaries of each of your interactions with a given customer. The table can be sorted by any of its columns.

This field lets you record notes about a given customer.

This table presents summaries of all feedback a given customer has submitted about you.

Any given customer can be moved to your Blocked list by clicking his or her checkbox from the My Customers Main View, then clicking the Block button. Once a customer is removed from the Blocked list, he or she is placed in the Unassigned list.

You can create a Customer List by clicking on the "Manage Your Customer Lists, then clicking on "new" and entering a new list name. This new list name will appear in your table of Customer Lists, where you can edit it to add and remove customer names.