Send Offers
Attract new customers and keep existing ones coming back by using Offers! Offers are personalized
emails from you to your customers with free minutes attached. And,
if you're available to take calls, offers lead the customer directly into a call with you!
To get started now, go to My Account and click on the Mail
link under Tools.
How do Offers work for existing customers?
Offers are a great way to encourage your existing customers to call again. Enter their
user name, or click on Customer Lists to select individual customers or entire lists
of your customers.
Free Minutes Offers are essentially a coupon that you can use to entice customers to call
you. We encourage you to send a Free Minute Offers to existing customers after every call to
keep them coming back.
If I send out a Free Minutes Offer, could a customer use it over and over again?
No. A Free Minutes Offer can only be used once. After someone has used it to call you, it will
no longer trigger a Free Minutes call.
Do Free Minutes ever expire?
Yes. The customer has 14 days to redeem your offer. If the customer doesn't redeem within that
time frame, the minutes will expire.
What are the limits to the number of Offers I can send?
You may not send Mail to customers who have never called or emailed you through
PsychicCenter, but you can send each existing customer a maximum of
30 Offers per month. Once a customer has 30 unredeemed Offers from you, you won't be able to
send that customer more Offers. These limits were requested by our users to prevent spam, or
unwanted Offers.
Do Free Minutes sent through Offers apply to all of my listings?
When you send a customer Free Minutes, those Free Minutes can be redeemed for
any one of your live advice listings.